Carleton University offers the following student support systems:
*Please note that this list may not be comprehensive and that the Carleton University Students’ Association is solely offering this material for informational purposes. To request an addition or edit to this list, please contact the Unified Support Centre at usc@cusaonline.ca.
Campus Safety Services
Location: Robertson Hall Ground Floor
Emergency: 613-520-4444
Non-Emergency: 613-520-3612
Email: CampusSafetyServices@cunet.carleton.ca
Campus Safety Services (CSS) operates 24/7/365, and enforces the Criminal Code and other legislation on campus. CSS offers emergency medical response services through the Carleton University Student Emergency Response Team (CUSERT), theft prevention initiatives, and partners with the Department of Equity and Inclusive Communities to offer free Enhanced Assess, Acknowledge, Act Sexual Assault Resistance Education Program to interested students.
Student Emergency Fund
The Student Emergency Fund provides emergency financial assistance to Carleton University students experiencing short term financial hardship. It is managed by the Office of Student Affairs.
International Student Relief Fund
The International Student Relief Fund provides emergency financial assistance to Carleton University international students experiencing short term hardship who are not eligible for federal pandemic financial support. It is managed by the International Student Services Office.
Sexual Assault Support Centre
Phone: 613-520-5622
Email: equity@carleton.ca
The Sexual Assault Support Centre (SASC) provides sexual violence support services to the Carleton community. All survivors of sexual assault, regardless of their gender, where, or when it occurred, can receive support. It is operated by Equity and Inclusive Communities.
Sexual Assault Support Centre Chat
Online Chat: rc.chat/cusasc
Text: 613-209-1142
A Sexual Assault Support Centre (SASC) program, the CUSASC CHAT service is staffed by peer supporters and offers confidential, free support via text or web chat.
Location: 2600 Carleton Technology and Training Centre
Phone: 613-520-6674
Health and Counselling Services offers medical and mental health services to the Carleton University community.
Spirituality Centre
Location: T27 Tory Building
Phone: 613-520-2600 Ext. 8080
Email: spirituality@carleton.ca
The Carleton University Spirituality Centre aims to nurture healthy spiritual development in the Carleton community by enriching and supporting individuals through quality educational, spiritual, and counselling services.
External Resources
Good 2 Talk
Good2talk is a mental health helpline for post secondary students
Sexual Assault Support Centre of Ottawa
Distress Centre Ottawa 24/7
Mental Health Crisis Line (24/7, 16+)
Centre D’aid 24/7
Ottawa Rape Crisis Centre 24/7
YSB 24/7 Crisis Line
Paul Menton Centre
Location: 501 University Centre
Phone: 613-520-6608
Email: pmc@carleton.ca
The Paul Menton Centre works in partnership with the Carleton community to increase accessibility and integration of students with disabilities into all aspects of university life, and supports students with disabilities by providing both services and accommodations.
Ojigkwanong Indigenous Student Centre
228 Paterson Hall
Email: indigenous@carleton.ca
The Ojigkwanong Indigenous Student Centre is a place where First Nation, Métis and Inuit students can study, socialize, and participate in academic and cultural programming. It features a medicine lodge, kitchenette, lounge, study space, computer lab, and telephone booth.
Centre for Student Academic Support
Location: 4th Floor MacOdrum Library
Phone: 613-520-3822
Email: csas@carleton.ca
The Centre for Student Academic Support (CSAS) designs, develops, and implements evidence-informed educational programs and services that are available to support all Carleton University students to have successful academic experiences.
Academic Advising Centre
Location: 302 Tory Building
Phone: 613-520-7850
Email: academicadvising@carleton.ca
Academic Advising Request Form
The Academic Advising Centre (AAC) offers advising sessions for students who are experiencing academic difficulty, need assistance understanding their academic audit, want to ensure they are fulfilling their degree program’s academic requirements, or have been placed on Academic Warning.
Please note that Bachelor of Engineering students should contact EngAcadSupport@carleton.ca for advising.
From Intention to Action
Email: fitaction@carleton.ca
The From Intention to Action (FITA) program supports students in better managing stress and improving academic performance by navigating the personal stressors that can often get in the way of school.
Career Services
Location: 401 Tory Building
Phone: 613-520-6611
Email: career@carleton.ca
Career Services supports all students and alumni on their career paths, empowering them for success. They offer career coaches, consultants, and counsellors to aid in the process of searching for a career, from identifying suitable positions to resume writing and interview preparation.
Opportunities at Carleton University
Carleton University offers a MySuccess job portal for students to explore internal and external opportunities, accessible through Carleton Central.
Carleton University’s Career Opportunities page details available full-time, post-degree positions.
International Student Services Office (ISSO)
Location: 128 Nideyinàn
Phone: +1 (613) 520-6600
The International Student Services Office (ISSO) offers services and programs that contribute to positive international experiences for all Carleton students. We are dedicated to helping international and exchange students adjust to life in Canada and to helping them get the most out of their student experience. Our office offers immigration advising, administers the University Health Insurance Plan (UHIP) and provides programming, transition and engagement support for international students.
The ISSO facilitates the Student Exchange program providing students with the opportunity to study at one of our many partner institutions and earn credits towards their Carleton degree. Students will be able to immerse themselves in a new culture, experience their academic subject through a new lens, and develop intercultural skills.
Additionally, CUSA has created a Welcome Guide for International Students. View it here!
Stay connected to our office throughout your student journey by checking out our upcoming events calendar.